Job Title: SAP Technology Specialist L2
Experience: 4 to 8 Years
Job Reference Code: PRO126
Job Reference Code: PRO126
Location: Mumbai, India (In-office)
Shift: Rotational Shift
About the Company:
Protera Technologies is a global Total IT Outsourcing Services Provider for SAP-centric organizations. We are a Great Place To Work Certified company in India.
Vision and Mission:
Our vision is to be the premier on-demand operational platform supporting all IT needs for SAP-centric organizations. Our mission is to deliver the best forward-thinking ITO Services Platform empowering organizations to leverage IT to drive business growth and efficiency gains.
Values:
- Impact: Create intentional and meaningful interactions to improve, innovate, and inspire
- Curiosity: Stay curious about the evolution and journey of each other
- Authenticity: High integrity individuals working together for the greater good
- Celebration: Of our work, our people, our clients, our traditions, and our communities
Requirements:
Role Responsibilities:
- Independently handle complex tasks like system refreshes, DB upgrades, SAP and DB maintenance tasks, support pack upgrades, performance analysis, and troubleshooting.
- Administer the SAP database (perform database upgrades, apply database maintenance, administer database performance, manage database storage, database problem determination, and resolution).
- Provide technical and customer support and monitor system performance.
- Perform SAP client administration (create client, copy client, delete client, export/import client).
- Handle application alerts.
- Apply and manage SAP maintenances (hot packages and kernel upgrades) through all systems using a structured methodology.
- Overall System Monitoring (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
- Analysis of ABAP dumps and system logs errors messages and provide solutions.
- Implementing SAP OSS Notes as requested from customers and after coordinating with specialists.
- Apply and maintain certificates on SAP ABAP, JAVA, web dispatcher, etc.
- Maintain documentation and procedures on all provided Services, in a supportive role.
Skills and Qualifications:
Must-Have Skills:
- 4 to 8 years SAP BASIS administration experience.
- Hold at least a bachelor's degree in an IT-related field.
- Excellent communication skills (English - verbal and written).
- Extensive knowledge of information technology, and a solid understanding of SAP software, configuration, and maintenance.
- Strong Linux and Windows administration hands-on experience.
- Good knowledge in one or more of the following databases (SQL, MaxDB, DB2, Oracle, HANA, Sybase ASE) and management tools.
- SAP Security (Basic knowledge and understanding).
- Any SAP certifications in NW administration.
- Motivated and quick learner.
Nice to Have Skills:
- Constantly improve, continuous education, and keeping up to date with the rapidly evolving SAP industry.
- Ability to participate across various teams, cultures, geographies, and time zones.
- Ability to handle multiple tasks simultaneously.
- Innovative problem-solving & analysis.
- Good team player.
Benefits:
- Work from Home set-up.
- Comprehensive medical benefits.
- Gratuity, PF, EPS, and Bonus, NPS.
- Shift Allowances.
- On-call Allowance.
- Health and wellness Allowances.
- Learning and Development Allowances.
- No question asked certification policy.
- Certification Bounty Bonus.
Please apply with link below:
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